"I got the light mast wedge you sent me on Monday as you predicted. I installed it on Tuesday and all is, once again, well in my boating world. I thank you (again ) for your dedication to excellent customer service. I have always talked up you and your company and its products and will continue to do so. I enjoy relating to my yacht club buddies this kind of boating experience. Thanks again, I hope to see you at the next boat show to shake your hand..."
- Tony Cancemi
"Thank you so much. Just completed install. Splash as soon as the yard can reschedule me. I can't say enough good things about the prompt response and your courteous service. Thanks again!"
"I am writing to share with you both my experience in dealing with PYI Seaview in trying to find a solution for a custom mast for a yacht I am purchasing.
I have never before written the Owner or Management of a company to commend an employee. However, I would be remiss if I did not do so in this case. As evident in the below series of e-mails, Mr. Abrahamsen has displayed tremendous patience and professionalism in his interactions. I profoundly appreciate his assistance. As a result of his dynamic and exceptional customer service I hold PYI Seaview in the highest regard and will certainly recommend this company to anyone seeking such a product solution. I hope you appreciate the asset he is to your company."
"Just got a chance to open your package this morning and I can’t tell you how pleased I am. The first thing that caught my eye was how well the contents were packed. Everything was protected and it looked like the box was custom made for my order. Then the excitement of opening the individual components. Again each box was nicely wrapped and the contents well protected. And finally, the inspection of each piece. The quality of your product is evident with the first look. The instruction were simple and all the necessary hardware was supplied.
All in all, dealing with you and your fine company was a first class experience. I am so grateful for running into PYI at the boat show. You now have a customer for life and I will be proud to show off my new mount. Will tell everyone who asks where I got such a fine solution for my Sat and Radar concerns.
Again, thank you for a wonderful experience."
"I wanted to take a moment to let you know how Max Prop has effected Free Spirit's performance. You may recall, Free Spirit is a 30 year old 48' Nicol design, ketch rigged, (cold molded), trimaran, at 11 tons of displacement. We sail her over 5000 miles annually in Hawaiian waters, cruising to most of the islands every year for the past 17 years. Over the past 5 years, in our quest to enhance performance we have modified her keel, rudder, and sail plan (which is currently 930 sq. ft.). Everything has helped. With these modifications her speed increased, she now tacks like a monohull, and she's pointing to 55 degrees, (at times). However, none of this prepared us for what the Max Prop has done. Down wind in 25 knots, 6-8 ft. seas, we have cut our 11 hour trek from Honolua Bay on the north east shore of Maui to our slip in the Ala Wai from 11 hours to 9hrs and 15 minutes. Coming home from Kona on the Big Island in December, (our first cruise after installing the prop), we were close hauled under full sail in 30 knot winds and 8 to 10 foot seas crossing the Alenuihaha Cannel averaging 10 to 12 knots, the crew screaming with excitement. I never would have expected such a change. Best we can determine, we've increased performance to weather about 5 degrees and speed by nearly 20%. Plus, no more prop walk in reverse. Get a little way on and she backs wherever you point her. These results probably don't surprise you, but just in case you haven't heard from a tri-cruiser in the past, the best way to describe the change is to imagine that for 29 years Free Spirit has been dragging a 55 gallon drum and suddenly we reached down and severed the tow. I highly recommend Max Prop to anyone, but most especially to every trimaran."
Thanks for the boost. Aloha!
- Captain Gordie Morris
"If anyone ever is dubious about the strength of the Max Prop mechanism, you might want to show them this letter. A few weeks ago a Little Harbor 54 was coming into Philadelphia from New Zealand as deck cargo on a container ship. She was supposed to have been offloaded into the water and then come to our yard to be rigged. As they were lifting the yacht off the ship a sling broke, dropping her ten feet or so onto the concrete. The 31 ton yacht fell stern first, destroying the rudder, causing extensive hull damage and breaking one blade of the three-blade Max Prop. Believe it or not, the Max Prop mechanism still works perfectly! The yacht is several years old and has been cruised ten of thousands of miles, but the Max prop works as smoothly as if it had just been installed. And that is after taking an impact sufficient to snap one blade like a potato chip. That is one hell of a piece of machinery!"
- Peter Vanadia, Philadelphia Marine Services
"Thanks for following up on this. You and Jason have been great to work with. Together you have provided the best customer service I have had in years. I can't say enough about my experience with your company."
Thanks for everything,
"The Max Prop still works perfectly, one of the best pieces of kit on the boat!"
Fair tropical winds,
- Ryan Levinson